Job Title: Sales Support / Account Management
US leader in static safe packaging and handling solutions for the electronics industry since 1978. We are a manufacturer that invents, innovates and solves problems in handling the highest technology devices ranging from defense, communications, automotive, optics, aerospace and medical applications.
Broad Scope and Function of Job: We are looking for someone to fill a Sales Support / Account Manager position. This position is responsible for working directly with our outside sales force, customers and designers to provide solutions to our customers’ needs from first request all the way through to shipping. You will be tasked with providing prompt assistance to customers and vendors. You will work in a team with internal personnel, as well as a remote sales staff. You will acquire product knowledge and assist customers with the proper product solution for each customer’s individual needs. You will manage specific accounts covering defined territories. You will develop positive relationships with your sales team and your account base.
Responsibilities- Establish a collaborative environment that leads to the identification of improved packaging opportunities, the discovery of customer’s issues, and the development of new solutions- Primary accountability for the client relationship within the accounts, managing projects within these accounts – Maintaining customer and distributor relations, building brand loyalty among consumer base- Cooperating with sales team internally and externally to determine essential strategic approaches for sales- Coordinate with internal operations to meet and exceed client expectations on each project
Candidate Expectations- Candidate will provide timely communication with all internal and external customers and sales staff- Through training, develop knowledge of static protection principles and how they apply to packaging designs- Through training, develop knowledge of our companies stock product line, capabilities, and marketing tools- Conducts oneself with professional courtesy with all staff and customers- Functions as a positive team member and helps achieve their job goals- Manage the sales opportunity to get the best possible solution. Take ownership of project details and deadlines while keeping all stakeholders updated with project status. Communicate with customers to identify and define requirements, scope and objectives. Ensure the timely and successful delivery of our solutions according to customer needs and objectives- Workup cost estimates and set sell prices- Work closely with other departments to keep projects on track- Work proactively with appropriate colleagues to prevent or quickly resolve customer issues- Organize and reprioritize workflow to meet customer timeframes- Operate as the lead point of contact for technical matters specific to your customers- Develop a trusted advisor relationship with key accounts – Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment- Assist with high severity requests or issue escalations as needed
Requirements & Qualifications – Associate or Bachelor’s degree preferred- Strong, creative problem-solving techniques required- Demonstrated ability to communicate, present and influence effectively at all levels of the organization, including executives, procurement, engineers and production- Ability to manage multiple projects at a time while paying strict attention to detail- Willingness and ability to learn quickly and constantly- Proficiency in MS Office suite- Project a professional image and represent the company well inside and outside of the company- Ability to build rapport and trust with customers primarily by phone and email- Must be a team player with a positive attitude who is solution oriented- Solid organizational skills, including multitasking and time-management- Strong sense of urgency and must be able to provide a high level of accuracy in a timely manner- Possess the flexibility necessary to tackle new and challenging tasks in a demanding, fast paced technical environment- Maintain a process of continuous improvement in all practices and procedures
– Competitive salary based on qualifications- Full benefits package- Paid vacation and holidays
Need an Accounting Manager with Epicor background to do payables, balance sheets, handle cash at bank, invoices, and some HR duties.
Reports to: Sales Manager
To manage and grow business by identifying and developing new customers. Will also be responsible for maximizing the value within customers and developing business relationships with customers and prospects. Success is achieved by developing and applying excellent sales and customer service skills to the and delivering long-term incremental business growth consistent with the Company’s goals and objectives.
Responsibilities and Duties:
General Sales – 40% or approximately 3 hours a day• Follow proven sales strategies and maintain high productivity levels.• Determine key variables for cost and other estimates.• Proficiency in running sales reports and pulling data to support sales activities.
New Customer Sales – 40% or approximately 3 hours a day• Aggressively prospect for new business, conduct research, and develop prospect lists.• Introduce the company through various channels and speak confidently on our capabilities.• Maintain thorough contact records and follow-up on sales opportunities.• Develop thorough understanding of the customer and their business segment; as well as understanding industry trends and identify future needs.• Add regularly visit customers and/or prospects in person to enhance relationships.
Existing Customer Sales – 20% or approximately 2 hours a day• Continue the development of the existing client base, strengthening long-term relationships and developing opportunities for optimum margin of sales.• Maintain consistent communication and timely follow-up with customers to understand their evolving business needs and product demands; ensuring top 14 customers have been contacted once evert two weeks.
Qualifications:• Bachelor’s degree in Engineering, Business, or equivalent, preferred.• Completion of sales training coursework, preferred.• 5+ years of increasing sales responsibility to customers.• Experience in a consultative sales approach to selling custom manufacturing service solutions and/or engineered products.• Strong orientation to delivering a highly professional experience for our customer.• ERP / MRP software, including CRM; Epicor 10, preferred.
• Intermediate to advanced Microsoft Office [Outlook, Excel, Word, and Power Point] computer skills.• Self-motivated; analytical data-driven decision-making capabilities with a commitment to quality and customer service.• Excellent verbal and grammatical writing skills.• Strong negotiation and analytical skills.• Excellent time management skills, strong ability to multi-task, and work numerous projects concurrently.• Solid works CAD software experience preferred.
The job description outlined above is not intended to be a detailed list of job functions or responsibilities. It outlines the essential functions of the job. An individual may be required to perform other duties from time to time. The company reserves the right to amend, change or delete the contents of this job description.
Our Company manufactures professional-grade steel framing studs, structural fabrication services and small building systems to the commercial construction industry and customers across the United States. They manufactures professional-grade steel framing studs, structural fabrication services and small building systems to the commercial construction industry and customers across the United States.
We are seeking a dynamic team player to join our team as an Operations Specialist in Lakeville, MN.• This position offers the opportunity to join as fast paced, goal-oriented team. A considerable amount of time of this position is manufacturing administration. • You will be responsible for owning these processes; from quotes, to order entry, determining material availability, producing production documents, generating Bills of Lading for shipments, as well as invoicing customers. This position will report to the VP of Operations and work closely with the Production Manager.
Additional responsibilities for this role include entering Accounts Receivables & Accounts Payables transactions in a timely and accurate fashion. As well as answering a multi-line phone system. • A successful candidate will have the proven ability to successfully multi-task, and reprioritize in a consistently changing deadline driven environment, while ensuring that processes and procedures are being followed. • Demonstrated ability to pay attention to fine details with large amounts of data entry into an ERP system.• This candidate should have great communication skills to effectively work with customers, vendors, as well as co-workers.• Good organizational skills, previous experience in a production or manufacturing environment will be very helpful in this role. • This candidate should be well versed in office procedures and equipment, as well as with Microsoft products (Office, Word, Excel). Quick books and knowledge of ERP system is a plus.
Building Material Supplier Company Seeking Welders.
Must have experience in aluminum and steel welding in a manufacturing environment.
Must be able to read and interpret blueprints.
Looking for both 1st and 2nd Shift.
Pay will be based on experience.